How To Display Products In A Vertical List On Your Facebook Chatbot Messenger Chats

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Below is a transcript of the Chatbot Marketing Training Course by Customers.ai and Isaac Rudansky, of Adventure Media. Get the full course here and become a messenger marketing master.

Howdy Chatbot fans, welcome back. Let’s take a very quick look at the list widget. It’s almost identical to the gallery widget, so I don’t waste your time on it.

If we create a list widget– and it’s just that the difference is really just how it’s formatted. Let’s just take a couple quick pictures here. I’m just gonna give it– I don’t want to have to spend too much time. Item one. I’m just gonna put Amazon as the URL just really quick.

I’m gonna add an item. Item two. Upload a picture. Add an item call it cookies, and here’s my cookie picture.

We’ll see what this looks like. We’re going to test this page. Where the gallery was this horizontal more image focused widget, the list widget is something more– it’s a stacked vertically less focused on the images and more focused on the title and description.

If you have– if it’s– if you’re– if what you’re trying to present to the customer or to the user is more aesthetically oriented, more oriented towards the imagery that you’re conveying, then use the gallery widget. It’ll scroll horizontally.

If you want to convey just like these are our prices products packages, you can get a custom quote let’s say. That something– or like a list of services. I would suggest using the list widget because it’s just easier to see and easier to compare them at the same time since they all get stacked vertically.

That’s the list widget. Again, ecommerce imagery, products, use more the gallery, services getting a custom quote, a list of pages. Let’s say that you go to a website, or a list of case studies, a list of testimonials, those would be done in the in the list widget.

By the way, those are very good use cases for the list widget testimonials and case studies to give people an option to navigate towards.

Very very very good use of the list widget not as– and it wouldn’t be as formatted as nicely in the gallery widget. That’s the list widget.

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